Frequently Asked Questions

What is the PGW EnergySense Program?

PGW’s EnergySense Program is a portfolio of energy efficiency programs designed to help our customers save money and energy. EnergySense includes rebates for residential and commercial equipment and grants for new residential construction.

Who can Apply?

  • Homeowners
  • Landlords
  • Building Owners
  • Businesses
  • Restaurant Owners
  • Commercial Building Owners

How do I apply?

For rebates, complete an online application or download a paper version to submit by mail. Submit the application with required documents and receive payment in 4-6 weeks.

What’s the deadline for submitting a rebate or grant application?

PGW’s EnergySense Program is approved until August 30, 2023 or until funds are exhausted. Rebates and grants are paid on a first-come, first-served basis. Rebate and grant availability may change with little or no notice. PGW encourages you to check the program website regularly for program updates and available budgets.

Can I apply for a rebate or grant if I do not have a Philadelphia Gas Works account number?

No. Residential and commercial customers must have a current PGW account number. Your account number is located on your gas bill and is required to qualify for a rebate or grant. Landlords and building owners need the account numbers of their tenants with active PGW accounts that are receiving new equipment. It is very important that the name on your bill matches the name on your application.

For new construction grants, a PGW account must be set-up and active before the project can be considered complete.

What form will the payment be? Can I credit it to my PGW bill?

All rebates and grants will come in the form of a check. PGW is unable to credit your rebate towards your monthly utility bill.

What are the tax implications of my rebate?

PGW is unable to give tax advice.

REBATES

What are the rebate amounts?

What are the qualifications and requirements?

You must be a PGW residential or commercial customer and your account must be active when the rebate is processed. New construction is eligible, except for rebates identified as retrofit only. Renters, with the owner’s approval, are also eligible. The equipment must be installed by a licensed contractor. Installed equipment must meet EnergySense’s eligibility requirements. Please verify eligibility before purchasing. Eligibility is based on the equipment purchase date.

When submitting an application, please be sure to include:

  • Your name, address, signature and PGW Account Number
  • Contractor’s name, address and license number
  • Contractor invoice, showing install date and the equipment is paid in full
  • The equipment’s efficiency level (e.g. AFUE, Et, UEF), serial, manufacturer, and model numbers

How much money will I save on my utility bill?

Savings vary since each house and building are different, but the average residential customer using a 94% AFUE boiler or furnace can save between $170-$250 a year compared to a standard model.

Are businesses eligible for rebates?

Businesses purchasing residential-sized equipment are eligible for residential equipment rebates. PGW also offers rebates for commercial-sized equipment.

Can I apply for a high efficiency equipment rebate and receive a $500 PGW incentive for converting from oil to gas?

Yes! Customers who receive the $500 PGW conversion incentive are also eligible for high efficiency equipment rebates if the equipment meets eligibility criteria. You can find out more about the conversion rebate program by calling (215) 684-6700 or emailing res.com@pgworks.com.

Can I receive more than one rebate?

Customers (including landlords, developers, and business owners) can apply for a rebate for more than one of each piece of eligible equipment as part of a single project. Projects are defined as one applicant at one address. For example, a project that consists of five apartments at one building could earn $1,350 (i.e.: $350 for the first furnace + $250 each for units two through five). However, a developer building five townhomes in separate locations could earn $1,750 (i.e.: $350 for the first furnace at each address).

Efficient equipment rebate levels are also incorporated into the design of the Residential Construction Grants. If your project meets the Residential Construction Grant Program requirements, please apply to the Residential Construction Grant Program first and do not apply to the equipment rebates program unless otherwise instructed. Projects are free to receive incentives from other PGW departments.

Total incentives across all EnergySense programs are capped at $150,000 per customer per year.

What is the maximum rebate amount that I can receive?

Most rebates are limited to $25,000 at an individual address. However, to encourage the submission of comprehensive rebate applications for commercial and multifamily projects, we offer higher rebate incentive caps for projects that incorporate eligible equipment and other improvements from multiple measure categories.

Rebate incentives for individual projects will be capped at the following levels:

  • $25,000 for projects that include eligible measures from one measure category.
  • $35,000 for projects that include eligible measures from two measure categories.
  • $50,000 for projects that include eligible measures from three or more measure categories.

Please visit the Commercial Equipment Rebates page for detailed information on the specific measures included in each measure category.

Incentives across all projects are capped at $150,000 per customer per year.

Will anyone check the equipment after installation?

PGW may require a site visit at the property location to verify that the equipment is eligible for rebate and is installed at the address corresponding to the utility account given on the rebate application. A percentage of rebate applications will be selected at random and the applicant is required to allow an inspector to view the installation. You will be notified by email or phone if your rebate application has been selected, and asked to provide a day and time that you will be available at the address where the equipment was installed to meet the inspector for verification.

GRANTS

What are the grant amounts?

Please visit the Residential New Construction Grants page for details on the current grant incentive.

What are the qualifications and requirements?

You must be a PGW customer and your account must be active when the grant is processed. Your project must be a new single-family residential construction that achieves a minimum saving of 15% above code (2015 IECC). New construction projects are defined as a new building or gut rehabilitation, where a licensed professional architect or engineer is preparing and certifying building plans. You must demonstrate savings above code by completing an energy model and submitting a Home Energy Rating System® (HERS) report

When submitting an application, please be sure to include:

  • Your name, address, signature and PGW Account Number (if available)
  • Contractor’s name, address and license number
  • A building energy model AND a Home Energy Rating System® (HERS) Report.

Will anyone check the equipment after installation?

After the project has been completed and required documentation provided, PGW will then schedule an on-site verification of the efficiency measures; if all criteria are met, you will receive a grant check within 4-6 weeks.

Can I receive more than one grant?

Yes, you can receive a grant for each residential single-family property. Total incentives across all EnergySense programs are capped at $150,000 per customer per year.

ENERGY EFFICIENCY FINANCING RESOURCES

Government and Nonprofit-Sponsored Programs

Government and Nonprofit-Sponsored Programs

PHFA Homeowners Energy Efficiency Loan Program: Loans between $1,000 and $10,000 for energy efficiency repairs at a fixed-rate of 1%. (www.phfa.org/programs/repairs ; 855-827-3466)

PHFA Homestyle® Renovation Program: Loans of up to 75 percent of the “as completed” appraised value of the home for approved home repairs or renovations. (www.phfa.org/programs/repairs ; 855-827-3466)

FHA PowerSaver Program: Unsecured loans of up to $7,500 at 9.99% for energy efficiency projects performed by approved contractors. (programs.dsireusa.org/system/program/detail/5631 ; 888-232-3477)

FHA 203K Program: Low-interest mortgages including the cost of home renovations and rehabilitations. (portal.hud.gov)

Philadelphia C-PACE: Commercial Property-Assessed Clean Energy (C-PACE) financing helps commercial property owners pay for energy efficiency, water conservation, and clean energy projects. This financing tool allows borrowers to save money on utility bills while reducing their carbon footprints. (https://philadelphiacpace.org/; cpace@philaenergy.org; 215-686-4483)

This list is a resource guide, and is based off publicly available information. Customers should contact listed agencies for loan terms and specifics. PGW does not endorse any of the listed loan products nor require them as a means for participating in EnergySense programs.

Other Options

Home Equity Line of Credit

A home equity line of credit is a form of revolving credit in which your home serves as collateral. This may be an option for financing energy efficiency projects or larger renovations. The Federal Reserve Board has a useful guide at www.federalreserve.gov/pubs/brochure to help you better understand.

Ask your Bank

Ask your bank or credit union about potential loan products. Some banks have loans designed for home repairs at attractive rates.

Ask Your Contractor

Similarly, some contractors and manufacturers offer financing that may help you pay for an energy efficiency upgrade. Your contractor may be able to recommend other rebates for heating equipment too!

Reminders

  • Please ensure your contractor’s name and business address are included on your rebate application form.
  • For equipment verification purposes, it is recommended to ensure the receipt/invoice includes all of the following: brand, model number, serial number, efficiency level, and size or capacity.

Conversions

  • 1 kBtu/h = 1000 Btu/h
  • 1 MBH = 1 kBtu/h