Frequently Asked Questions

What is the PGW EnergySense Program?

PGW’s EnergySense Program is a portfolio of energy efficiency programs designed to help our customers save money and energy. EnergySense includes residential and commercial rebates and grants.

Who Can Apply?

  • Homeowners
  • Landlords
  • Building Owners
  • Businesses
  • Restaurant Owners
  • Commercial Building Owners

What are the rebate and grant amounts?

How do I apply?

Complete an online application or download a paper version to submit by mail. Submit the application with required documents and receive payment in 4-6 weeks.

What’s the deadline for submitting a rebate or grant?

PGW’s EnergySense Program is approved until August 31, 2020 or until funds are exhausted. Rebates and grants are paid on a first-come, first-serve basis. Rebate and grant availability may change with little or no notice. PGW encourages you to check the program website for program updates and available budgets.

What are the qualifications and requirements?

You must be a PGW residential or small business customer and your account must be active when the rebate is processed. New construction is eligible. Renters, with the owner’s approval, are also eligible. The equipment must be installed by a licensed contractor. Both boilers and furnaces must be rated above 94% AFUE on the AHRI Directory, found at Please verify eligibility before purchasing. Eligibility is based on the heater purchase date.

When submitting an application, please be sure to include:

  • Your name, address, signature and PGW Account Number
  • Contractor’s name, address and license number
  • Contractor invoice, showing install date and the equipment is paid in full
  • The equipment’s AFUE, serial, manufacturer and model numbers

Can I apply for a rebate if I do not have a Philadelphia Gas Works account number?

No. Residential and commercial customers must have a current PGW account number. Your account number is located on your gas bill and is required to qualify for a rebate or grant. Landlords and building owners need the account numbers of their tenants with active PGW accounts that are receiving new equipment. It is very important that the name on your bill matches the name on your application.

How much money will I save?

Savings vary since each house and building are different, but the average residential customer using a 94% AFUE boiler or furnace can save up to $250 a year compared to a standard (80% AFUE) model.

Are businesses eligible for rebates? Are there other programs available?

Businesses purchasing residential-sized equipment under 300 kBtu/h are eligible for residential-sized equipment. PGW also offers rebates for commercial-sized equipment, as well as grants and rebates for new construction and efficient building upgrades.

What are the tax implications of my rebate?

PGW is unable to give tax advice.

Can I apply for a high efficiency equipment rebate and receive a $500 PGW incentive for converting from oil to gas?

Yes! Customers who receive the $500 PGW conversion incentive are also eligible for high efficiency equipment rebates if the heater qualifies. You can find out more about the conversion rebate program by calling (215) 684-6700.

Can I receive more than one rebate or grant?

Customers (including landlords, developers and business owners) can apply for multiple units in a project, per the rebate table amounts. Projects are defined as one applicant at one address. For example, a project that consisted of five apartments at one building could earn $1,500 (i.e.: $500 for the first furnace + $250 each for units two through five). However, a developer building five townhomes in separate locations could earn $2,500 (i.e.: $500 x 5).

Efficient equipment rebate levels are also incorporated into the design of the Efficient Construction Grants and Efficient Building Grants. If you wish to invest in a comprehensive energy efficiency project, please apply to the appropriate grant program first and do not apply to the equipment rebates program unless otherwise instructed. Projects are free to receive incentives from other PGW departments. Customers may receive equipment rebates for multiple pieces of equipment. For example, a customer a customer purchasing two qualifying gas fryers can earn $2,800 in rebates.

Will anyone check the equipment after installation?

PGW may require a site visit at the property location to verify that the equipment is eligible for rebate and is installed at the address corresponding to the utility account given on the rebate application. A percentage of rebate applications will be selected at random and the applicant is required to allow an inspector to view the installation. You will be notified by email or phone if your rebate application has been selected and asked to provide a day and time that you will be available at the address where the equipment was installed to meet the inspector for verification.

What form will the payment be? Can I credit it to my PGW bill?

All rebates and grants will come in the form of a check. PGW is unable to credit your rebate towards your monthly utility bill.

Energy Efficiency Financing Resources

Government and Nonprofit-Sponsored Programs

Government and Nonprofit-Sponsored Programs

*Urban Affairs Coalition PHIL-Plus and Mini-PHIL Loans: Loans from $1,000 to $25,000 for home improvements, with rates as low as 6% APR. Eligibility: 115% of area median income or below. ( ; 215-563-5665)

*Currently not available.

PHFA Homeowners Energy Efficiency Loan Program: Loans between $1,000 and $10,000 for energy efficiency repairs at a fixed-rate of 1%. ( ; 800-822-1174)

PHFA Renovate & Repair Loan: Loans of up to $35,000 or 120 percent of the home’s value for approved home repairs or renovations. Eligibility: 80% of area median income or below. ( ; 800-822-1174)

FHA PowerSaver Program: Unsecured loans of up to $7,500 at 9.99% for energy efficiency projects performed by approved contractors. ( ; 888-232-3477)

FHA 203K Program: Low-interest mortgages including the cost of home renovations and rehabilitations. (

This list is a resource guide, and is based off publicly available information. Customers should contact listed agencies for loan terms and specifics. PGW does not endorse any of the listed loan products nor require them as a means for participating in EnergySense programs.

Other Options

Home Equity Line of Credit

A home equity line of credit is a form of revolving credit in which your home serves as collateral. This may be an option for financing energy efficiency projects or larger renovations. The Federal Reserve Board has a useful guide at to help you better understand.

Ask your Bank

Ask your bank or credit union about potential loan products. Some banks have loans designed for home repairs at attractive rates.

Ask Your Contractor

Similarly, some contractors and manufacturers offer financing that may help you pay for an energy efficiency upgrade. Your contractor may be able to recommend other rebates for heating equipment too!


  • Please ensure your contractor’s name and business address are included on your rebate application form.
  • For equipment verification purposes, it is recommended to ensure the receipt/invoice includes all of the following: brand, model number, serial number, efficiency level, and size or capacity.


  • 1 kBtu/h = 1000 Btu/h
  • 1 MBH = 1 kBtu/h